Returns Processing

How to Issue a Full or Partial Refund For an Order , click Your Account icon.
Click Shop Manager.
Click Orders & Shipping.
Click the … ...
Click Issue a refund.
Select a Reason for issuing a refund and add an optional Message to buyer.
If you want to refund the entire transaction, click the box by Issue a full refund. ...
Click Review refund.

Returns Pick-Up

We have an option for local pickup/delivery only. If you'd like to do this, be as clear as you can in your listings and policies that your items are only for local pickup/delivery. If a buyer outside of your local area purchases your item, you must either ship the order or refund and cancel the order.